Software Support & Development
Your investment in PLM software of CAD/CAD/PDM/FEA are the tools that enable you to stay competitive in today’s demanding global economy. Swoosh Technologies software maintenance & support program delivers the assistance and development necessary to protect your PLM investment and maximize your return.
Together, we maintain that precious “competitive gap” in order to increase your bottom line.
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Support and Development Program
With every dollar you invest in your PLM software maintenance, SwooshTechnologies delivers service and development to increase your competitive edge. Our program is delivered based on three different levels and 10 areas of support.
Support Areas
1. Software upgrades
2. Technical Phone Support
a. Phone
b. Email
c. Web
3. Issue Resolution with Software Vendor
4. Technical Publications and Documentation
5. Support News Letter
6. Tips and Ticks Webinars
7. New Version Update Training
8. On-site mentoring
9. Lunch & Learn sessions
10. Product and Services Discount based on program level
In addition, you are assigned a unique pre/post support team. This allows you a one stop shop for sales, support, and continual enhancement of your software investment.
For more information, please contact us.
